Privacy Policy

Palmorix Privacy Policy

Website: https://palmorix.com

1. Introduction

Welcome to Palmorix. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how PALMORIX (“we”, “us”, or “our”) collects, uses, and safeguards your information when you visit our website and use our AI-powered palmistry services.

2. Data We Collect

To provide our premium AI analysis, we collect the following:

  • Identity Data: Name and Age (provided voluntarily for personalized readings).

  • Image Data: Palm/Hand images uploaded by you for AI analysis.

  • Contact Data: Email address (collected during account creation or payment).

  • Transaction Data: Details about payments made through our integrated gateways (e.g., Razorpay). Note: We do not store your credit card or UPI details on our servers.

  • Technical Data: IP address, browser type, and device information (crucial for mobile-first optimization).

3. How We Use Your Data (The AI Clause)

We use your data strictly to generate your palmistry report:

  • Image Processing: Your uploaded images are processed via secure APIs (like OpenAI) to generate readings. Images are not used for facial recognition or biometric identification.

  • Service Delivery: To deliver the Free Preview and Premium Reports.

  • Communication: To send you your transaction receipts and digital reports.

4. Data Retention & Deletion

  • Image Privacy: Uploaded images are stored temporarily for the duration of the analysis and are deleted from our active cache after [e.g., 24 hours].

  • User Rights: You may request the deletion of your data at any time by contacting us at contact@palmorix.com.

5. Third-Party Sharing

We share data only with essential service providers:

  • AI Processors: Secure transmission to OpenAI for analysis.

  • Payment Gateways: Encrypted data sharing with Razorpay/Cashfree to process your upgrades.

  • Analytics: Standard tools like Google Analytics to improve mobile performance.

6. Security

We implement industry-standard SSL encryption (HTTPS) to ensure that your hand images and personal details are encrypted during transit.

7. Refund & Cancellation Policy (Critical for Gateways)

  • Digital Goods: Since Palmorix provides instant digital AI reports, all sales are final.

  • Disputes: If a technical error occurs where a report is not generated after payment, please contact [YOUR EMAIL ADDRESS] for a manual resolution or refund.

8. Contact Information

For any privacy-related inquiries, please contact: PALMORIX Address: [190/68, BHOPAL VIHAR, MEERUT,250004 UP]

Email: sharmachinmay13@gmail.com